Terms and Conditions
1. Acceptance of Terms
By accessing and using the services provided by JJ Individual Support, you agree to comply with and be bound by the following terms and conditions. These terms govern your relationship with us and apply to all participants, family members, and representatives using our disability support services.
2. Service Delivery
Our support services are delivered in accordance with your individual goals and NDIS plan requirements. We are committed to providing person-centred care that promotes independence and meaningful community participation. We reserve the right to modify service schedules with appropriate notice to ensure the safety and wellbeing of both participants and support staff.
3. Privacy and Confidentiality
We respect your privacy and handle all personal information in compliance with the Privacy Act. Your data is used solely for the purpose of coordinating and delivering your support services. We do not disclose personal information to third parties without your explicit consent, unless required by law.
Feedback & Complaints
Your feedback helps us improve. Please use the form below to submit any comments, suggestions, or complaints regarding our services.