Understanding the NDIS
A simple guide to how the National Disability Insurance Scheme works and how we support you.
What is an NDIS Plan?
Your NDIS plan is a personal funding package designed to help you achieve your goals and live as independently as possible. It includes your funding amount and the services you can access.
NDIS Funding
NDIS funding is the money you receive from the scheme to pay for your support. It can be used for assistance with daily living, community participation, or independent living.
Service Agreements
A Service Agreement is a formal contract between you and the support provider. It outlines exactly what support you will receive, when it will happen, and how it is paid for.
Participant Choice
You have the right to choose your own support provider and decide how your funding is used. This is a key part of the NDIS to ensure you have control over your life.
Support Coordinators
Support Coordinators help you navigate the NDIS system and find the right support for your needs. They can also assist with referrals to providers like JJ Individual Support.
NDIS Information
For authoritative information about the NDIS, please visit the official NDIS website. We are here to help you understand your rights and how to access the support you need.
For authoritative NDIS information, please visit the official NDIS website.
Feedback & Complaints
We value your voice. Whether you have a suggestion for improvement or a concern about your support, we are committed to listening and acting fairly. Our team will respond to all feedback and complaints promptly and respectfully to ensure your experience with us is safe and positive.
Participant Safety
Your wellbeing and safety are our absolute priority. JJ Individual Support maintains strict safeguarding policies and incident management procedures to protect participants. We ensure all support workers are trained and follow best practices to provide a safe and respectful environment for everyone we support.